SM SmartHealthMatchSmarter, more affordable health coverage

Privacy Policy

Effective July 22, 2026 · Version 2026-07-22.v2-shm · Draft — requires review by licensed counsel before launch.

The short version

  • We collect only what we need to advise you on health coverage.
  • We never sell your personal information, and we don't share it with other marketers.
  • We never ask for medical history on this website.
  • You can opt out of any communication, or ask us to delete your data, at any time.

What we collect

  • What you give us: name, email, phone, date of birth (health plans are priced by age), ZIP code and state, household size, coverage situation, timeline, budget range, network preferences, optional doctor/hospital names, and optional wellness interests you choose to share.
  • Consent records: the exact consent wording version, timestamp, and source page for every submission — kept so we can prove we only contact people who asked us to.
  • Basic technical data: the page you arrived from and standard web logs. We do not use invasive tracking on this site.

What we deliberately do NOT collect on this site

  • Medical records, diagnoses, prescriptions, or claims history
  • Social Security numbers or financial account numbers
  • Any information about children

If a private plan requires medical underwriting, that happens later, directly with the insurance carrier through its own secure application — with your knowledge, at your choice.

How we use your information

  • To prepare your coverage-fit summary and advise you
  • To contact you in the ways you consented to
  • To obtain quotes from carriers you ask us to check
  • To meet insurance-regulatory record-keeping obligations

Who we share it with

  • Insurance carriers — only when you ask us to pursue a quote or application
  • Service providers that run our website, forms, CRM, and scheduling — under confidentiality obligations, and only to operate this service
  • No one else. We do not sell, rent, or trade your information.

Your choices and rights

  • Opt out any time: reply STOP to texts, use the unsubscribe link in emails, or tell us on a call. We keep a suppression list so you stay opted out.
  • Access, correction, deletion: email and we will honor your request within 30 days, except records we are legally required to retain (such as consent and policy records), which are kept only as long as the law requires and then deleted.
  • Residents of California and other states with privacy laws have additional rights, including the right to know and the right to delete; the contact above handles those requests too.

Security & retention

Form submissions are transmitted over HTTPS and stored in access-controlled systems. Lead records that never become client relationships are deleted after 24 months. Consent records are retained for the period required by applicable law.

Contact

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